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R.I.P STEVE JOBS 1955-FOREVER [PHYSICALLY GONE, MENTALLY STAYED.] THANK YOU STEVE FOR BRINGING THOSE GENIUS iDEVICES AND TURNING THE WORLD INTO THE COLORFUL GLOBE AND YOU'RE FOREVER MISSED.

Monday, July 23, 2012

How to fix "FaceTime call failed"

Several people have reported an issue in which making or receiving a FaceTime call fails on their iPad, iPhone and iPod Touch.

Notes:
FaceTime is not available in every country.
Make sure FaceTime is enabled: Settings > FaceTime.
Ensure that camera and FaceTime are not disabled in Settings > General > Restrictions.
Make sure that both parties have an active Internet connection.
Try re-enabling FaceTime by tapping Settings > FaceTime and toggle off and on again.

If problem persists:

Restart your iOS (iPad, iPhone and iPod Touch) device by pressing and holding the Sleep/Wake button for a few seconds, and then slide the slider.

If restarting doesn’t fix it:

It has been reported that changing your DNS settings fixes this issue: Settings > Wi-Fi > then select the blue arrow next to your current Wi-Fi network and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS).

11 comments:

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kiki said...

as for me, i prefer to record FaceTime calls using this tool http://www.imcapture.com/IMCapture-for-FaceTime/, it'a easy-to-use and works great!) but thanx for info)

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Anonymous said...

After several long calls to apple service I found this suggestion and it worked. Just need to add 8.8.8.8 to existing DNS servers, NOT replace existing ones with this one.

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